Website Support
The website works — and it should, every single day.
The work doesn't end when a website launches. In fact, that's exactly when its real life begins.
New services appear. Prices change. New staff join.
New photos, news, and documents come up. Sometimes technical questions arise.
And all of it needs attention.
Picture a company office
You don't close it up for good after renovating it. Something changes there every day.
The same goes for a website. If it isn't updated for a long time, the information gradually becomes outdated, technical problems creep in, and the website starts bringing less and less value to the business.
Support isn't just about fixing bugs
When people talk about website support, many picture emergency situations. Those do happen. But far more often, support is just ordinary, everyday work.
- Something stopped working
- An error appeared
- The website stopped loading
- Add a new service
- Update prices
- Publish a news item
- Upload photos
- Create a new page
- Set up a contact form
It's exactly these small tasks that add up to a website's growth.
We help your website grow alongside your business
Business never stands still, and your website needs to keep up with those changes.
We help keep the website up to date, so it always reflects what your company is doing today.
Website support includes
- 01Consulting the client on all matters related to the website's operation and development — from 9:00 AM to 5:00 PM on business days.
- 02Adjusting and modifying the website structure — adding new sections that don't require a complete restructuring.
- 03Making changes to the website's text content, and publishing text and graphic materials.
- 04Monitoring the performance of the hosting and website, and migrating the website to a different host if necessary.
- 05Correcting errors in articles, whether caused by the client or by us.
- 06Corresponding with external services on the client's behalf.
- 07Monitoring website security and restoring from backup in case of failure.
- 08Maintaining automatic data import/export, where applicable.
That's not a problem
We regularly take on support for websites built by other companies.
We get acquainted
With the project and its history.
We investigate
How everything is set up technically.
We check
For any technical issues.
We continue
Support just as we would if we'd built it ourselves.
Support isn't just for emergencies
Most often, clients reach out to us when they need to:
- Update information on the website
- Add new products or services
- Change the page structure
- Add new functionality
- Fix a technical issue
- Improve performance speed
- Prepare the website for further growth
Sometimes a task takes just a few minutes, sometimes it calls for serious rework. Either way, we'll first figure out exactly what needs to be done and propose the right solution.
You don't need to understand programming or track down the cause of an error.
Just tell us what you want to change or what isn't working. We'll take care of the rest.
It's a good feeling knowing there's someone you can just call or message
Many companies build a website, and that's where the relationship ends. We see it differently: a website is a business tool, and every tool needs upkeep.
No lengthy explanations needed
Just tell us what changed or what isn't working.
No need to find a new contractor
We already know your project and the specifics of your business.
No worrying about who will handle it
Many clients keep working with us for years after their website launches.
Discuss a Task
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Company Name | |
Phone | |
Website | |
What task would you like to solve? |